Tel: 03300 580802

Customer Service Apprentice

The Job Title: Customer Service Apprentice

The Base: Our Depot – Ossett

The Role: Main duties will include taking incoming telephone calls so must be confident on the phone. You will also be responsible for booking delegates on to courses and creating new courses. General admin, filing duties and sales support for our BDM. You will also be delegating information and uploading on to internet-based systems as well as dealing with meet and greets and customer enquiries.

Skills required:

  • Excellent communication skills to internal and external customers
  • Ability to maintain a highly organised manner
  • Influencing skills, can provide clear explanations on offers or options available to customers
  • Can handle conflicting situations with care, strong minded attitude

Personal qualities:

  • Polite attitude
  • Can work efficiently in a team
  • Take on board feedback to learn from mistakes
  • Presentable

You will be working towards the level 2 in Customer Service. This position could lead to full time employment after you have completed your apprenticeship.

The Salary: £3.90 /hour

Job Type: Apprenticeship

Tempted? Get in touch with Trina, on 07970 220450
Or  send in your CV to:

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